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BPMS: Process Templates
Most of us would like to see Business Process Management Suites (BPMS) as the organization’s business hub, the heart of the organization, the mainframe that integrates with all of the other systems. To...
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Top Tips for working in BPM
These are my top tips for working in BPM Tips for Process Stakeholders 1. Solve the business pain. 2. Process is no substitute for thinking. 3. Don’t forget your goal. 4. Make hard problems look easy....
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BPM Reporting
A follow-up on yesterday’s post One of the gaps that I find in BPM projects is the reporting. For one of the most important business pains, it doesn’t get the attention it deserves. Hours, days, months...
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Who should lead a BPM project
There has been some debate over who should lead a BPM project: IT or Business? I try to steer clear of these kind of debates, but this one hit a raw nerve. Let me explain… For the past few weeks I’ve...
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BPMS: Nitty-Gritty Questions
One of my roles that I particularly enjoy, is running technical sessions with new partners/new customers. It’s an interesting challenge. Although I’ve heard most of the questions before, I get thrown a...
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Delivery Focused BPM
Pop quiz, hotshot. There’s a bomb on a bus. Once the bus goes 50 miles an hour, the bomb is armed. If it drops below 50, it blows up. What do you do? What do you do? It’s an age old argument: Should...
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BPM Quick Tips
Tips, Quotes and Aphorisms. I think it was James Geary that once said “Aphorisms are literature’s hand luggage. Light and compact they fit easily into the overhead compartment of your brain and contain...
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BPM Skills
“Good judgment comes from experience – and experience comes from bad judgment” I’ll jump straight in. BPM Skills The law of “diminishing marginal value” states that the marginal increase in value...
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BPM Centre of Excellence
On the way to one of the customers, I was pondering over their plans to build a BPM Centre of Excellence (CoE). One of the Jack Daniels’ adverts on the London underground (Tube) that caught my eye was:...
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Tour de France
Twenty odd years ago I was a young combat medic in the army. Not a great medic as it turned out, as most of those with critical injuries died on me. Army teaches you discipline Discipline teaches you...
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